Verify Surveillance is a mobile app designed for agencies and enforcement bodies such as NAFDAC, police, and other authorized officers to inspect product movement, verify dispatch and manifest records, and flag suspicious activity.

The app helps officials check manifests, verify product-related IDs, share intel, report suspicious manifests, and clear or flag goods during movement.

The Problem

Agencies responsible for monitoring product movement often need fast access to reliable product and manifest information. Without a digital inspection tool, officers may struggle to confirm whether goods are legitimate, properly documented, or linked to verified distributors.

This can lead to:

• Slow roadside or checkpoint inspections

• Difficulty confirming manifest authenticity

• Poor visibility into high-risk product movement

• Missed suspicious dispatches

• Weak coordination between agencies

• Limited reporting of flagged manifests

The Goal

To design a surveillance tool that allows authorized agencies to quickly inspect, verify, flag, and report product movement.

The app needed to help officers:

• Check product manifests

• Clear or flag manifests

• Verify dispatch ID

• Verify manifest ID

• Verify Consumer Protection Number / CPN

• Share product and manifest intel

• Report suspicious manifests

Target Users

• NAFDAC officers

• Police officers

• Regulatory agencies

• Inspection teams

• Border or checkpoint officers

• Authorized surveillance personnel

Key Features

Check and Clear Manifest

Officers can scan or search a manifest to review the movement details of products being transported.

After inspection, they can either:

• Clear the manifest if everything is valid

• Flag the manifest if something looks suspicious

This gives agencies a faster way to act during product inspection.

Verify Manifest ID

Officers can verify a Manifest ID to confirm whether a movement record exists and whether the details match what is being transported.

This helps detect fake, altered, or unregistered manifests.

Verify Dispatch ID

The app allows officers to verify a Dispatch ID connected to product movement.

This helps confirm whether a dispatch is valid, who created it, and whether it is connected to an approved manifest.

Verify Consumer Protection Number / CPN

Officers can verify a CPN, which identifies distributors or product handlers within the Verify system.

This helps agencies confirm whether the distributor or handler is recognized and linked to valid product movement records.

Share Intel

The app allows agencies to share intelligence about products, manifests, distributors, routes, or suspicious activities.

Intel may include:

• Suspicious product movement

• High-risk manifests

• Flagged distributors

• Repeated complaint patterns

• Unsafe product alerts

• Route-based warnings

This supports better coordination between agencies and officers.

Report Manifest

Officers can report a manifest when they identify suspicious or non-compliant movement.

Reports may include:

• Invalid manifest

• Product mismatch

• Suspicious distributor

• Fake product suspicion

• Expired or unsafe goods

• Missing documentation

• Repeated flagged activity

Design Approach

The Surveillance app needed to feel official, fast, and reliable. Officers may use it in high-pressure environments like checkpoints, warehouses, borders, and field inspections, so the design had to prioritize speed and clarity.

The design focused on:

• Fast search and scan actions

• Clear verification results

• Strong status indicators

• Simple clear/flag decisions

• Easy reporting

• Real-time intelligence visibility

• Minimal steps during inspection

Core User Flow

Open app → Search or scan manifest/ID → Review details → Clear or flag manifest → Add report if needed → Share intel with other officers

Estimated Impact

Verify Surveillance could help:

• Improve inspection speed for agencies

• Reduce fake or undocumented product movement

• Help officers verify manifests in real time

• Improve coordination between agencies

• Create stronger accountability for distributors

• Support faster action against suspicious goods

• Strengthen consumer protection across the supply chain

What I Learned

Designing Verify Surveillance showed me that enforcement tools must balance speed, authority, and accuracy. Officers need enough information to make the right decision quickly, but the interface must not slow them down during inspections.

I also learned that surveillance is not only about catching bad actors. It is also about creating a reliable system where legitimate product movement can be cleared faster.

Final Outcome

Verify Surveillance was designed as a field-ready inspection tool for agencies. It gives officers a faster way to verify product movement, clear legitimate manifests, flag suspicious activity, and share intelligence across the product protection ecosystem.